Sunday, April 29, 2012

Final Paper




    New technologies, when used by the general population, inevitably change the way a culture operates. Everyone has different opinions on new technologies: some believe they make life better than ever before, and some claim that they ruin vital aspects of the culture they live in. There are both promises and perils of grassroots activism in the new/digital twenty-first century media age, because no new technology is entirely good or bad. The Web 2.0 technology of today enables us to create and share information with more speed than ever before, but with the use of such technology, we make ourselves vulnerable to the exploitation of our information. Sites which help us connect and spread ideas, such as Facebook and Twitter, are also being used as tools to collect our information so that it can be sold to advertisers, enabling them to better target their desired audiences.

   Clay Shirky's book, Cognitive Surplus(link), focuses on the positive aspects of today's Web 2.0. According to Shirky, we now have more free time than people did a hundred years ago. Because there is such widespread access to the internet, many people are spending this free time online. Shirky uses the example of the Ushahidi, a non-profit organized to map the violence in Kenya beginning in 2008. Shirky states that the website was “design to help a distressed population in a difficult time” (Shirky, 17). This is an example of using cognitive surplus for civic values. He compares this to the phenomenon of lolcats, “the stupidest possible creative act” (Shirky, 18), which is the product of personal use of surplus that serves as innocent humor for the specific group of people who make and enjoy such things.

   Both lolcats and Ushahidi are important products of free time spent on the internet. We need important causes which can easily and quickly be organized through social media, but we also need innocent things to laugh at. Shirky states that “To participate is to act as if your presence matters” (Shirky, 21). It is impossible to have one and not the other when using the internet. This also applies to sites such as Facebook and Twitter, which are huge players in connecting people around the world. In Revolution 2.0, Wael Ghonim describes how he used social media as a huge part of starting the Egyptian revolution with his page titled "Kullena Khaled Said": “More than 100,000 members were reached through the page in a few short days” (Ghonim, 73). This Facebook page proved to be an essential way to gather Egyptians and eventually others around the cause.

   Young Americans are starting to organize in a similar way, according to the film Owned and Operated. The Occupy movement is strikingly similar to the Egyptian Revolution. Ghonim speculates a fair amount about what will change Egypt, and near the beginning of the book he states that “It was change, not individuals that could unite Egyptians” (Ghonim, 73). Americans, particularly those in their twenties, are protesting against the unfairness of our economy and are demanding the government do something about it. The movement is very active in the real world already, but I think social media has had a huge impact on Occupy as it did with the Egyptian Revolution.

    The internet makes us capable of many great things, but there are also perils to partaking in this facet of our culture. According to Nicholas Carr in his book The Shallows, the internet is changing the very way we think. It is making us have shorter attention spans, especially when it comes to reading text, and is making us think on a more shallow level. This makes more and more sense when Carr gives examples of technologies in history which majorly changed certain tasks. In discussing the development of our map-making skills, Carr states that “The more frequently and intensively people used maps, the more their minds came to understand reality in the maps' terms” (Carr, 41). The same thing is happening with computers and the internet. There must be skeptics of Carr's words as there will be of any, but I see the the characteristics that Carr describes in myself: I find it harder to write things by hand, it no longer comes as naturally to me; I have a harder time focusing on a book and reading for long periods of time; my mind is adjusted to the distracted way of thinking provided by using the internet.

   There are other perils of the web, specifically related to social media. I have no objections to using social media for causes, but there is always the other side: personal use. I made the personal choice to delete my Facebook, because I became annoyed with the mindless, unimportant posts made by many of my “friends”. People also post things that are far too personal. Importance is relative, but for me, reading a barrage of posts that state things such as "Waiting for my hubby to get home!" (or something along those lines, as I used to read far too many times in my news feed) is a waste of my time. Without Facebook, there is more time in my day for my mind to breathe, for me to allow myself to quietly contemplate, which Carr also thinks is vital for the human mind. He indicates that “There is no peaceful spot [on the internet] where contemplativeness can work its restorative magic” (Carr, 220).The other aspect of social media that I find negative is that anything I post is on the internet for anyone to see. It is possible to change privacy settings so as to avoid people not on the “friends” list to see one's profile, but every comment and “like” can be tracked by companies who get paid to collect information for advertising purposes. I learned the most about this from Jeff Chester, who gave a lecture on the subject at Champlain College last fall.

   The gist of Chester's lecture was that unless people don't use the internet at all, period, every click that we make can be tracked and recorded. What we write in emails, what we “like” on Facebook, is information that can be collected and used for advertising purposes. To some people this may seem harmless, but I have a problem with being watched, even if I won't suffer any consequences. Even without Facebook my data still gets tracked, but Facebook makes it so much easier for these companies. When I am logged into Facebook, my activity on the site has all my information attached to it. For example, my age, location, birthday, and any other personal information on my profile is connected to what I type and “like.” If I “like” something as innocent as, say, a page about cupcakes, the information that a twenty-year-old girl who lives in Burlington, Vermont and attends Burlington College is interested in cupcakes. I am definitely not the only set of data which matches this criteria, so advertisers can now use my information to market to similar people about cupcakes.

   Overall, today's media culture is both beneficial and harmful to its users. Web 2.0 is neither good or bad, it is simply a new tool for both this century's heroes, villains, and everyone in between to further their causes. Those who love it will embrace it but must be careful. Wael Ghonim believes that “thanks to modern technology, participatory democracy is becoming a reality” (Ghonim, 292). The skeptics can either live in caves or take as many precautions as possible to avoid being exploited by the media. As a cautious web user myself, I both look forward to and dread the advances and setbacks that humanity will endure as a result of twentieth-century media. 

Sunday, March 25, 2012

Organization: 350.org

For this project, I chose 350.org. They are a global organization which seeks to solve the climate crisis through online campaigns and grassroots organizing. They mainly use Facebook and Twitter.

350.org uses Twitter to comment on current climate events, such as the recent heat wave at the end of winter. They also comment on political issues that relate to the environment, such as the Keystone XL pipeline. Other people also comment on similar things on their page. They use Facebook for a lot of the same purposes, but their Facebook is more involved: people share articles and petitions, and 350.org make posts of their own of similar natures. The overall atmosphere of their social media pages is to get involved and get excited about solving the great problem of climate change and spreading awareness.

350.org is very connected with another organization called Connecting the Dots, which is actually a radio show hosted by a woman named Alison Rose Levy whose mission is to explore everything which affects the health of humans, including the climate crisis.

I think this organization uses social media effectively because they are trying to rally people to join their cause, and they seem to have a lot of supporters. Their mission is to spread awareness and expand their campaign to as many countries and people as possible.

Thursday, February 9, 2012

Social Media Interview: April Cornell

For this project, I chose to interview the owner and creator of the company I work for, April Cornell. I was able to interview her in person at work. Because I was jotting down notes and had no other way of transcribing the interview, her responses are not worded exactly as she said them, but her messages remain the same.

Q: What social media sites do you use?
A: Facebook, which links to Twitter, the store website, and a blog, which is not very active at the moment.

Q: What messages are you trying to send with Facebook in regard to the company?
A: Our products mostly appeal to women, so it's a place to have conversations with women related to the product. Women share personal experiences and taste, and I share some of mine as well as details of production. It's more spontaneous, which helps develop a more real connection, and develops trust. I also post notices about sales to give the customers who view the page an advantage.

Q: How has social media benefitted your business?
A: It keeps the brand alive through discussion. Some customers post their positive experiences in the store and post about the products they love. People also find out about the store through Facebook, and it has brought a lot more direct shopping.

Q: What are some negative aspects you have encountered with social media?
A: Random weird people posting, sometimes negative. I recently had to block a strange fellow. We can't monitor what people post at night; a designer not affiliated with the company recently posted pictures of some of her dresses on our page. Sometimes people get into conversations not directly related to the product and I have to be careful to read everything and delete anything inappropriate. Also, there was recently a negative discussion about the product not being made in America, and I had to jump in.

Q: How do you decide what content to post?
A: There are three categories: the first, about 50% of what I post, is anything of interest to our customers: events in the store, personal ideas for women - for example, on the morning of Superbowl Sunday I posted a recipe of what I made for breakfast. The second, about 25%, is directing customers to web sales. The third, about 25%, is miscellaneous, such as responding to people and sharing non-personal things like office meetings, or that I am at the annual show in Atlanta.

Q: What are the advantages of one site over another?
A: I mostly use Facebook because my mindset works better with it - I can say and show more, and people from more age groups are on Facebook more than Twitter. Twitter is more viral, but I am the one who manages the social media and one person can't do both.

Although April was busy preparing to leave for India, she let me take some pictures of her in the store:



She also has a Youtube channel, which she didn't mention in the interview, but I picked a video of how her prints are made:


Tuesday, January 24, 2012

Introduction

Hey all, my name is Rose Beverly. I'm from Boothbay Harbor, ME originally but now reside in Burlington year round. This is where I really want to live:
(photo from StumbleUpon)
I began at BC as a film major but switched to graphic design. The social media sites I use are YouTube, StumbleUpon, and Flickr. I used to use Facebook, but it was taking up too much of my time that I could have used to be productive. I also don't like having my personal business public for everyone to see, and I couldn't stand having everyone else's business in my face all the time. It's a little harder to keep in contact with people without it, but it also forces me to make phone calls and actively seek people out, which I feel benefits my relationships. The media experiences I am currently enjoying are YouTube and Netflix. I mainly use YouTube for music, and this is one of the songs I listen to most right now: